Privacy Policy

Voyager City LLC - Privacy Policy

Effective Date: [Date]

Voyager City LLC ("Voyager City", "we", "us", or "our") respects your privacy and is committed to protecting your personal information in accordance with the UAE Personal Data Protection Law (Federal Law No. [Number] of 2016) ("PDPL"). This Privacy Policy describes the types of information we collect, how we use it, and your choices regarding your information.

1. Information We Collect

We collect the following information when you use the Services:

• Personal Information: This may include your name, email address, phone number, billing address, and other information you provide when creating an account, booking a tour or activity, or contacting us.
• Usage Data: We may collect information about how you use the Services, such as the tours and activities you browse, the pages you visit, and the searches you perform.
• Device Information: We may collect information about your device, such as your IP address, device type, operating system, and browser type.

2. How We Use Your Information

We use your information for the following purposes:

• To provide and improve the Services
• To process your bookings and transactions
• To send you marketing and promotional communications (with your consent)
• To respond to your inquiries and requests
• To analyze trends and improve the Services
• To comply with legal and regulatory requirements

3. Sharing Your Information

We may share your information with the following third parties:

• Third-party suppliers who provide tours and activities
• Payment processors
• Service providers who help us operate the Services
• Government authorities as required by law

We will only share your information with third parties who have agreed to comply with this Privacy Policy and applicable UAE data protection laws.

4. Your Choices

You have the following choices regarding your information:

• You can access and update your personal information through your account settings.
• You can unsubscribe from marketing and promotional communications by following the instructions in those communications.
• You can request to delete your personal information by contacting us.

5. Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is completely secure. We cannot guarantee the security of your information.

6. Children's Privacy

The Services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. We will take steps to delete the information from our systems.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated Privacy Policy on the Services. We encourage you to review the Privacy Policy regularly for changes.